Nowadays, companies starting from startups and MNCs, are adopting hosted IP telephony as a business communications tool.

But Why? It’s due to several benefits of hosted VoIP, including affordability, dependability, convenience, and flexibility. 

Here we will discuss IP telephony and its benefits for your business.

So let’s get started.

What is hosted IP telephony?

Hosted VoIP is a type of internet-based telephonic communication service. It works on the principle of digital data transmission. In this method, a Voice call is transformed into digital data packets and transmitted to the recipient over the internet. As it uses a cloud-based system, there is no need for large cable networks like traditional analog phones.

It reduces the use of complex hardware infrastructure. So saves a lot on installation charges. All you need to do is subscribe to a VoIP provider who can set up a secure off-site server. 

You may not be ready to go into hosted VoIP right now, and that’s fine. But you must know that a hosted VoIP provider serves a comprehensive range of business solutions. After reading this blog, you will consider switching to hosted IP telephony. It is because you will achieve the following by connecting to hosted VoIP

Experience the following benefits wit hosted VoIP

Downstream your monthly phone bills  hosted IP telephony

In non-hosted VoIP, you have to spend a lot on installations. But hosted VoIP offers you a zero installation charge. So it saves a considerable amount of money for your company.

You’ll only pay a monthly or yearly subscription fee with no additional maintenance or support charges. The subscription fee is meager, considering the functions offered by hosted VoIP. As a result, it saves money both on upfront and long time use. 

Depending on the size of your company, moving to hosted VoIP can save you a significant amount of money on your monthly phone bill. Therefore It’s no surprise that research suggests the Hosted VoIP industry is increasing at a rate of more than 15% every year!

 Advanced Features

Whether it is a new startup or a well-established company, all need new and advanced features for continuous growth. Nowadays world telecom market has become a battlefield. Enterprises must arm themselves with advanced features to gain a competitive edge. Hosted IP Telephony provides you with this luxury.

You can get features like

  • Hosted IVRs
  • Automated Dialers
  • Integrated CRM
  • Auto-receivers and many more.

Manage calls at your fingertips

Adding several phone lines isn’t challenging with non-hosted VoIP. You have to spend your valuable time scheduling customer calls. It makes customers wait for extended periods. It can be time-consuming, unpleasant, and irritating for your customers.

Hosted VoIP enables you to add phone lines in minutes effortlessly. It adds calls right from your web interface in a few clicks. As a result, it decreases long wait periods and gives your customers a smooth calling experience.

CRM: Unified your communication

To provide a pleasant “customer experience,” you must connect all your customer data over a single media. It means bringing all your communication platforms together. It included social media, phones, email, voicemails, chat, and other communication channels your customers use.

You can gain insight through every interaction with a client. By using hosted VoIP, you can turn these interactions into valuable insights. 

Improve Mobility

Mobility is one of the best advantages businesses gain when converting to hosted VoIP. You can enable phone calls to ring simultaneously on both desk and mobile phones. It is possible due to the mobile call transferring feature. Mobile redundancy becomes a rare scenario by enhancing mobility.

The mobility benefits of hosted VoIP are excellent for productivity and customer service in firms. It allows workers to work remotely and makes tasks easy for them. For example, you can remove the confusion caused by lost or missed voicemails. It also provides staff to coordinate a desk line with a mobile number.

Increase Employee Productivity

Your staff can do more tasks in less time with hosted IP Telephony. Studies show productivity results are best when companies switch to hosted VoIP. Your workers can access voicemail transcripts through email, allowing them to respond to client requirements immediately. Data integration can reduce the number of missed calls. It helps to lower the possibility of miscommunication.

Non-hosted VoIP service is nothing more than phones. On the other hand, Hosted VoIP can serve as a complete platform for corporate communications. In addition, it is friendly to the way your employees operate.

Are You Ready To Switch?

Adoption of any new technology can lead to anxiety about the unknown and some degree of risk. However, VoIP is a well-established commercial communication medium rapidly becoming the standard. As a result, you can be confident that Hosted VoIP offers increased cost savings, dependability, and productivity.

We provide free consultations as a primary Hosted VoIP provider for unifying business communications. Please use our complimentary resources to learn more about Hosted IP Telephony.